Technology contracts: knowing who answers when things go wrong
A contract serves on the day something goes wrong: an outage, an unpaid invoice, a provider who keeps the code, an AI that gets it wrong. I write your terms and conditions, your SaaS contracts and your licences for that day, and I review the ones put to you.
Brussels Bar lawyer since 2021, Certified data protection officer (Maastricht), Published fees
Why it matters
The terms and conditions of a SaaS decide everything that matters in a dispute: the service level, liability, reversibility of the data, the governing law. Copying those of a competitor amounts to describing their business.
Between businesses, unfair terms have been prohibited since 1 December 2020 (articles VI.91/1 and following of the Code of Economic Law). Book 5 of the Civil Code rewrote contract law on 1 January 2023. A badly calibrated limitation of liability clause falls. The clause that stands must have been negotiated.
My view on AI contracts: the AI Act does not say who pays when an agent gets it wrong. The revised Product Liability Directive (2024/2853) only applies to products placed on the market after 9 December 2026. Until then, the answer is in your contract: autonomy, supervision, logging, cap.
Typical situations
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A SaaS publisher selling to a bank with its consumer terms and conditions
The client's security questionnaire and processing agreement would replace its terms; without a written service level commitment, it would negotiate blind.
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An agency integrating an AI tool at a client without a scope clause
If the tool took a wrong decision, liability would be argued under the general law, cap included; a supervision and logging clause would have set the rule.
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A distributor signing an exclusivity without sales targets
It could be tied for years to a supplier that does not deliver; the targets clause and the exit are negotiated beforehand.
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A freelance IT professional signing a two-year non-compete without consideration
They would need to have it limited in time, space and subject matter, or have it paid for.
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A Belgian franchisor opening a first outlet in Casablanca
The master franchise agreement, the trade mark filing at the OMPIC and the Moroccan commercial lease are handled together, before signing with the franchisee.
What is included
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Terms and conditions
SaaS, e-commerce or services, in a business version and in a consumer version.
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SaaS contracts and service levels
Measured availability, penalties, reversibility, subprocessing, security.
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Licences and integration
Software licence, integration contract, acceptance, ownership of the developments.
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AI clauses
Scope of autonomy, human supervision, logging, ownership of outputs, training data, cap, in a supplier version or a customer version.
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Critical review of an AI-generated document
Up to fifteen pages, risk note and corrections within 48 working hours.
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Confidentiality, distribution, franchising
Confidentiality agreements, agency and distribution contracts, franchising, including Belgium and Morocco.
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Service and consultancy contracts
For freelancers: scope, ownership of the code, non-compete, payment.
How it works
- 01
Scoping
A 45-minute video call to set out the problem and the options.
- 02
Written quote
Scope, fixed price and indicative deadline, before any work starts.
- 03
Delivery
I draft, negotiate or file, and I keep you informed.
- 04
Handover
Annotated deliverables, points to watch and the next deadlines.
Three ranges, a price fixed before the work starts
The firm uses artificial intelligence tools for research and first drafts, under a lawyer's control. The time they save is not billed: it is already reflected in these ranges.
- ReviewA contract to sign, or an AI-generated document to check.Critical review up to fifteen pages, risk note and corrections, within 48 business hours.From €490
- DraftYou sell a service or software and need your own terms.Non-disclosure agreement, terms and conditions for a website, an online shop or a SaaS, software licence or integration agreement.€390 to €2,300
- Equip a SaaSA platform that signs with customers and suppliers.Terms and conditions, data processing agreement, service level agreement, AI clauses, supplier contract review.€3,500 to €4,900
The exact price depends on your matter. You receive it in writing after the first contact, which is free, and it does not change afterwards without your agreement. Amounts exclude VAT; official fees and disbursements are extra.
All ranges and how billing worksFrequently asked questions
Forty-five minutes to scope the matter, €120 excl. VAT
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A 45-minute video call, prepaid.
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A written report in five points within 24 working hours: the problem as you put it, the options, my recommendation, the budget for what follows, the timing.
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If you instruct me within 30 days, the €120 is deducted from the fee.